American Journal of Marketing Research
Articles Information
American Journal of Marketing Research, Vol.5, No.3, Sep. 2019, Pub. Date: Oct. 23, 2019
Comparative Study on Human Resource Management Practices in Banking Sector
Pages: 36-41 Views: 1211 Downloads: 666
Authors
[01] Jhensanam Anusara, Business School, Sichuan University, Chengdu, China.
[02] Md Rasel, College of Commerce, Ningxia Industry and Commerce Vocational Technical College, Ningxia, China.
[03] Ayrin Sultana, Department of Finance and Banking, Hajee Mohammad Danesh Science and Technology University, Dinajpur, Bangladesh.
[04] Bouasone Chanthamith, School of Public Administration, Sichuan University, Chengdu, China.
[05] Md Humayun Kabir, Business School, Sichuan University, Chengdu, China.
[06] Md Arafatul Hasan, Department of Marketing, University of Chittagong, Chittagong, Bangladesh.
Abstract
Bank is an economic institution whose main aim is to earn profit through exchange of money & credit instruments. It is a service oriented as well as profit-oriented organization. To perform those two functions simultaneously, the bank divides its operation into several parts. Human Resources Management (HRM) is the most important part of a Bank. This study intends to address how HRM planning and practices are implemented, what are the possible divisions and work distribution in an HRD, recruitment process, training and development initiatives, how to keep employees motivated as well as how to control insubordinations, compensation and benefits planning, how to lead etc. A quantitative approached has been used to achieve the objectives. Primary data have been collected from employees of Mutual Trust Bank Limited as well as Dhaka Bank Limited for comparative study. This study reveals that HR practices of both banks are planned, organized and satisfactory but the satisfaction of the employees is varied in terms of banks and criteria. This study found that Human Resources (HR) team of selected Bank is completely organized and well reputed team. The findings of this study will be useful for designing any further study to evaluate the HR facilities provided by the Bank.
Keywords
HRM Practices, Employee Turnover, Job Satisfaction, Governance, Bangladesh
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