International Journal of Economics and Business Administration
Articles Information
International Journal of Economics and Business Administration, Vol.6, No.3, Sep. 2020, Pub. Date: Aug. 31, 2020
Role of Emotional Intelligence in Corporate Decline and Successful Turnaround Strategy in This Changing World
Pages: 116-126 Views: 220 Downloads: 268
[01] John Nkeobuna Nnah Ugoani, Department of Management Sciences, College of Management and Social Sciences, Rhema University, Aba, Nigeria.
In this changing world many corporations descend into decline for a variety of reasons including poor management, empire building mentality of dominant autocratic CEOs, weak financial management, high expenditure profile, cut-throat competition, and others like the Icarus Paradox and organizational inertia. These factors become possible in most cases due to the absence of effective leadership, and resilience that would provide the team spirit to navigate the corporation towards the paths of sustainability. This study examines the relationship between emotional intelligence and corporate decline because the former as the ability to manage emotions in oneself, in others, and in groups is one of the most accepted ideas in recent business history to suggest important ways to lead effectively. This suggests that emotional intelligence leads to positive behaviours and results to successful turnaround strategy. Using survey research design the result shows positive correlation between emotional intelligence and successful turnaround strategy. Due to limitations further study could examine the relationship between CEOs management style and corporate failure. The principle of win-lose approachshould be recognized in business negotiations regarding corporate restructuring
Icarus Paradox, Empire Building Mentality, Weak Financial Management, Poor Management, Corporate Failure, Restructuring, Successful Leadership, Successful Intelligence
[01] Davies, M. Stankor, L. & Roberts, R. D. (1998) Emotional Intelligence: In Search of an elusive construct. Journal of Personality and Social Psychology, 75, 989–1015.
[02] Epstein, S. (1998) Constructive Thinking: The Key to Emotional Intelligence. West Port, CT: Praeger/Greenwood. ISBN-13: 978-0275958855.
[03] Gardner, H. (1999) Intelligence Reframed. New York, Bantam Books. ISBN-13: 978-0465026111.
[04] Cavallo, K. &Brienza, D. (2002) Emotional Competence and Leadership Excellence at Johnson & Johnson. The Emotional Intelligence and Leadership Study. Retrieved April 30, 2020 from
[05] Brackett, M. A. Mayer, J. D. & Warner, R. M. (2003) Emotional Intelligence and the Prediction of Everyday Behavior. Personality and Individual Differences, 29, 1147-1158.
[06] Ciarrochi, J. V. Caputi, P. & Mayer, J. D. (2003) The distinctiveness and utility of a measure of trait emotional awareness. Personality and Individual Differences, 34, 1477–1490.
[07] Ciarrochi, J. V., Chan, A. Y. C. &Caputi, P. (2000) A Critical evaluation of the emotional intelligence concept. Personality and Individual Differences, 28, 539–561. PII: S0191-8869 (99) 00119-1.
[08] Keller, R. T. (1995) Transformational Leaders Make a Difference. Journal of Research and Technology Management, 38, 41–44.
[09] Public Service Commission of Canada (2003) Leadership Competencies for ADMS and Senior Executives. Retrieved April 30, 2020 from www.nsc.cfp.seca/sexdp/
[10] Dearborn, K. (2002) Studies in emotional intelligence redefine our approach to leadership development. Public Personnel Management, 31, 523–530
[11] Wright, K. (1994) Effective Prison Leadership. William Neil Publishing. (pp: 51-65), NY. ISBN 0-9642806-0-4.
[12] Mumford, M. D. Zaccaro, S. J. Harding, F. D. Jacobs T. O. & Fleishman, E. A. (2000) Leadership Skills for a Changing World: Solving Complex Social Problems. The Leadership Quarterly, 11, 11–35. ISSN: 1048-9843.
[13] Cooper, R. (1997) Applying emotional intelligence in the workplace. Training & Development, 51 (12): 31–38. ISSN: ISSN-1055-9760.
[14] Sanusi, J. O. (1995) Efficient Management of Distressed Enterprises of Banking & Insurance Industry. First Bank Business & Economic Report, ( pp: 2–13), Lagos. ISSN. 1115-6341.
[15] Nkwopara, G. I. (1995) Evaluation of Turn-Around Strategies for Distressed Banks in Nigeria. First Bank Monthly Business and Economic Report (pp: 3–21), Lagos. ISSN. 1115-6341.
[16] Becker, T. (2003) Is Emotional Intelligence a viable concept? Academy of Management Review, April, 192–195. DOI: 10.2307/30040706.
[17] Cherniss, C. & Adler, M. (2000) Promoting emotional intelligence in organizations. Alexandria, Virginia, American Society for Training and Development (ASTD) ISBN-10: 1562861379.
[18] Goleman, D. Boyatzis, R. E. & Mckee, A. (2002) Primal Leadership: Realizing the Power of Emotional Intelligence. Boston, MA: Harvard Business School Press.
[19] Ogilvie, J. R. &Carsky, M. L. (2002) Building emotional intelligence in negotiations. The International Journal of Conflict Management, 13 (4): 381–400. DOI: 10.1108/eb022883.
[20] Bar-On, R. (2006) The Bar-On Model of Emotional Social Intelligence (ESI) Psicothema, 18, 13–25. ISSN EDICIÓN EN PAPEL: 0214-9915.
[21] Newsome, S. Day, A. L &Catano, V. M. (2000) Assessing the predictive validity of emotional intelligence. Personality and Individual Differences, 29, 1005–1016.
[22] Stuart St. P. Slatter; & Siaffer, S. (1984) Corporate Recovery: Successful Turnaround Strategies and Their Implementation, Hammonds worth, England, Penguin Books, (pp: 25–60), NY. ISBN-13: 978-0140091274.
[23] Goleman, D. (1998) Working With Emotional Intelligence. New York, Bantam Books. ISBN-10: 0553378589.
[24] Armstrong, M. (2004) Emotional Intelligence. In M. Armstrong (ed) A Handbook of Human Resource Management Practice, 9th edition Kogan Page, India, (pp: 157 - 158), New Delhi, ISBN. 07494-4215-8.
[25] Bar-On, R. (1997) Bar-On Emotional Quotient Inventory. Toronto, Multi-Health System. DOI: 10.5772/38875.
[26] Bryant, S. E. (2003) The Role of Transformational and Transactional Leadership in Creating, Sharing and Exploiting, Organizational Knowledge. Journal of Leadership and Organizational Studies, 9, 32–44. DOI: 10.1177/107179190300900403.
[27] Brumback, G. (2011) Performance Management Fundamentals. Industrial and Organizational Psychology, 4, 182–183. DOI: 10.1111/j.1754-9434.2011.01321.x.
[28] DuBrin, A. J. (2012) Leadership: Research Findings, Practice and Skills. Mason, OH, Cangege, South-Western. ISBN10: 1-285-86636-3ISBN13: 978-1-285-86636-9.
[29] Avolio, B. J. (1999) Full Leadership: Building the vital forces in Organizations. Thousand Oaks, C. A. Sage.<99::AID-HRDQ8>3.0.CO;2-Q.
[30] Bass, B. M. (1998) Two decades of research and development in transformational leadership. European Journal of Work and Organizational Psychology, 8, 9–32.
[31] Adukwu-Bolujoko, S. N. (2010) Inspired Leadership. Management in Nigeria, 46, 5–20. ISSN. 0025-178x.
[32] Bardzill, P. Scaski, M. (2003) Emotional Intelligence: Fundamental Competencies for enhanced service provision. Managing Service Quality, 13, 97–104. DOI: 10.1108/09604520310466789.
[33] Avolio, B. J. Bass, B. M. & Jung, D. I. (1999) Reexamining the components of transformational and transactional leadership using the multifactor leadership questionnaires. Journal of Occupational and Organizational Psychology, 72, 441–462,
[34] Antonakis, J. Ashkanasy, N. &Dashborough, M. (2009) Does Leadership Need Emotional Intelligence? The Leadership Quarterly, 20, 247–261.
[35] Barbujto, J. E. and Burbach, M. E. (2006) The Emotional Intelligence of Transformational Leaders: A Field Study of Elected Officials. The Journal of Social Psychology, 146, 51–64.
[36] Daft, R. L. (1999) Leadership: Theory and Practice. New York, Dryden Press. ISBN: 00302241799780030224171.
[37] Kent, T., Crotts, J. &Aziz, I (2001) Four Factors of Transformational Leadership Behaviour. Leadership & Organization Development Journal, 22, 221–229. DOI: 10.1108/01437730110396366.
[38] Piccolo, R. E. &Colgnitt, R. J. (2008) Transformational Leadership and Job Behaviours: The Mediating Role of Core Job Characteristics. Academy of Management Journal, 49, 327–340.
[39] Hill, C. W. L. & Jones, G. R. (1995) Strategic Management: An Integrated Approach. 3rd edition. Houghton Mifflin Company. (pp: 121–127/302–313), New Jersey. ISBN-13: 978-1285184494.
[40] Hoffman, R. C. (1984) Strategies for Corporate Turnarounds. What Do We Know About Them? Journal of General Management, 14, 46–66.
[41] Miller, D. (1990) The Icarus Paradox, Harper Business, (pp: 10-13), NY. ISBN-13: 978-0887304538.
[42] Mandell, B. &Pherwani, S. (2003) Relationship between emotional intelligence and transformational leadership style: A Gender Comparism. Journal of Business and Psychology, 17, 387–404
[43] Sternberg, R. J. (2003) WICS: A Model of Leadership in Organizations. Academy of Management Learning and Education, 2, 386–404.
[44] Sternberg, R. J. (1998) Successful Intelligence. How Practical and Creative Intelligence Determine Success in Life. New York Plume. ISBN-13: 978-0452279063.
[45] Templar, R. (2015) The Rules of Management. U.K. Pearson Education Limited. (pp: 31-45) London. ISBN-13: 978-0-13-273310-6.
[46] Cherniss, C. and Goleman, D. (2001) The Emotionally Intelligent Workplace. San Francisco, Jossey-Bass. DOI: 10.1111/j.1464-0597.2004.00176.x.
[47] Peteraf, M. A. (1993) The Cornerstones of Competitive Advantage: A Resource-Based View. Strategic Management Journal, 14, 179–191.ISSN: 0143-2095.
[48] Schutte, N. S. Malouff, J. M. Hall, I. E. Haggerty, D. J. Cooper, J. T. Golden, C. &Dornheim, L. (1998) Development and Validation of a Measure of Emotional Intelligence. Personality and Individual Differences, 25, 167–177. ISSN 0191-8869.
[49] Koerber, A. M, L (2008) Qualitative Sampling Methods. Journal of Business and Technical Communication, 22, 454–473.
[50] Avino, Z. B. (2013) Top Management Team Diversity, Quality Decisions and Organizational Performance in the Service Industry. Journal of Management and Strategy, 4, 113–123.
[51] Drucker, P. F. (2009) The Effective Executive. New York, Harper Collins, (0pp: 27-30), NY. ISBN:0060516070.
[52] McGregor, L. (2010) Improving the Quality and Speed of Decision-Making. Journal of Change Management. (pp: 344–356).
[53] Cherniss, C. & Roche, C. W. (2020) How Outstanding Leaders Use Emotional Intelligence. San Francisco, Hesselbein, & Company. (pp: 1-6) DOI. 10.1002/ItI.20517.
MA 02210, USA
AIS is an academia-oriented and non-commercial institute aiming at providing users with a way to quickly and easily get the academic and scientific information.
Copyright © 2014 - American Institute of Science except certain content provided by third parties.